uploaded June 22, 2014.
Original (PDF)
Transcription
A
Short Course in
Human Relation
The Six Most Important Words:
"I admit I made a mistake"
The Five Most Important Words:
"You did a good job"
The Four Most Important Words:
"What is your opinion?"
The Three Most Important Words:
"If you please"
The Two Most Important Words
"Thank you"
The One Most Important Word:
"We"
The Least Important Word:
"I"
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